Company Culture Starts at the Ground Level with Livegistics

Livegistics founder, Justin Turk, is a third-generation entrepreneur in the construction industry. But instead of jumping right into construction like his family, he took a different path. Justin went to college to become a software developer, then got his Master’s in civil engineering and construction management. With the partnership of his education and familial ties to construction, the foundation for Livegistics was created naturally.

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At the core of the Livegistics software is a deep understanding of their client's business. Their platform is designed to bring the construction industry into the world of technology through real-time data and predictive software that helps to reduce waste and work more efficiently on a project. The data they provide enables their customers to make more insightful decisions for tomorrow and allows contractors and construction companies as a whole to be more proactive than reactive.

“The data is so important in real-time fashion because the work in construction has already been done weeks before you know if you’ve made money or not and if you were compliant or not. We help our clients focus on the unknown and see things they may not have — because that’s so much of what the construction industry is: unknown,” says Justin.

Livegistics is focused on significant impacts through their software — to support the environment and local communities, help businesses make better decisions financially, and reduce carbon emissions and reduce waste. And after their $6M seed fundraise, they’re just getting started.

 

Building a Culture with Community in Mind

When it comes down to it, the product and the community go hand-in-hand and the company culture impacts that. The Livegistics team is made up of people who are passionate about the work they do and their impact on the environment.

“We see our team members as more than a Customer Service Rep, more than a Developer — we go beyond title. We know they have hobbies and interests that can benefit the Livegistics mission and want to nurture those for the individual, but also for our company,” says Justin. “We have a team member who has expertise in urban gardening, so we asked them to teach us and figure out how to incorporate urban gardening in our messaging as well. We have another team member who is passionate about recycling and sustainability. I know these skills are valuable to our team and our work.”

The Livegistics software, in combination with community help and buy-in, cleans up neighborhoods and builds a healthier and more sustainable tomorrow.

“We’re helping communities live better,” says Justin. “Since the start of the COVID-19 pandemic, the amount of illegal dumping has sky-rocketed and the amount of waste in landfills is at an all-time high. We work with 26 landfills across the country to ensure they are compliant and aid in the fight to keep our environment and our communities clean. We’re also seeing tire disposal challenges in urban areas.”

Livegistics Team

Nurturing the Livegistics Company Culture

Livegistics faces the same challenges any remote company does with a team separated by screens. Leadership may ask that everyone have their camera on for a certain meeting, but there’s trust that has been built by bringing the right people onboard.

“You don’t know it’s working until it’s working,” says Justin. “My team is strong, determined, and relentless in the pursuit of excellence, and my leadership team and I do whatever we can to nurture that.”

Things like regularly celebrating wins, announcing an Employee of the Month, and ensuring every single individual knows they are part of the Livegistics journey, are just a few examples of this thriving work culture.

Justin also believes that every voice matters, regardless of title or years of experience. Supporting his team is very important to him. He knows that creating a safe space for people to voice ideas, opinions, and even what’s going on in their personal lives only makes for more engaged employees — and successful ones.

Although Justin loves to see these values come through in his employees, he knows it’s important to be an example for them as well. He’s a mentor for other community startups, a football coach, and more. He says, “I want people to learn things that help them grow individually, spread their wings, and do what they want. It’s why I regularly give advice and ideas, connect with people, and share knowledge.”

Building the Livegistics Team

When it comes to building the Livegistics team, interest or experience in construction aren’t at the forefront as one may think.

Livegistics looks for talent who are skilled in tech, but they also put a lot of weight on people who have leadership skills. Through the interview process, the team seeks to find out how a candidate feels about responsibility and ownership — with minimal focus on construction. “We can teach people about construction and we do. I want to know if someone is willing to speak up and is relentless in the pursuit of excellence among other things,” says Justin.

For those members of the team who work face-to-face with the customer, the expectation is to bring the most exciting version of you every day. Justin knows the customer is the most important piece of the puzzle and how his team interacts with them is top of mind. “It’s important to think outside yourself, communicate thoroughly, and follow through on any promises you make.”

Working at Livegistics not only means an exciting product and great company culture. It also means unlimited PTO, a fun workplace, and a real environmental impact.

 

Reference:

https://www.purpose.jobs/blog/company-culture-starts-at-the-ground-level-livegistics

 


Livegistics Spotlight - Welcoming New Hires to Our Team

Terese Ingram

Customer Solutions Specialist

Born in the City of Detroit, Terese is a product of St. Martin DePorres and Farmington High Schools. Her post high school education has been focused on marketing and customer service. Terese has a long track record with providing exceptional customer service with companies such as Quicken Loans and DTE Energy. Several years ago she also served as a Field Engineer for one of Metro Detroit's largest demolition contractors. These experiences give her a very in-depth understanding of how to relate to customers in the construction industry. In a fast paced, production demanding environment, accessibility and solutions must go hand in hand.

"Every time.... No Exceptions..... No excuses. I learned that while working for some of the most successful corporations in the United States and I have applied that to my day to day interactions with customers. You have to have patience with technology. Technology is forever evolving and everyone doesn’t necessarily feel safe. You have to be their step by step guide until they’re comfortable."

~ Terese Ingram

 

 

 

 

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Landfills, Lawsuits and Liabilities. The Livegistics Systems solves the 3 L's for Construction Managers/Owners/Developers

Landfills

The EPA estimates that between 230 million and 530 million tons of construction debris are generated annually in the United States.  Usually, a property owner hires a contractor to dispose of construction and demolition (C&D) debris at an approved landfill.  Most people assume that it is the responsibility of the hired contractor to ensure that the material is disposed of properly.  This is simply not true.  No matter who is performing the work, it is essentially the “Owner’s” responsibility to ensure that this material is disposed of properly.  Landfills require an “Owner’s Representative” to guarantee that the material being delivered to the landfill comes from their site.  On an average project, an “Owner’s Representative” can sign over 500 documents to approve of hauling C&D debris to a landfill.  This process can easily become redundant and tiresome.

Lawsuits

Every year owners are sued for millions of dollars, because the material leaving their site was not disposed of properly.  For this reason, many owners have invested capital in having people managing the waste streams of a project.  This was done as a result of the large payouts being made by owners who were found to be negligent.  Financially, it made more sense to hire people to manage this process then to risk trusting a contractor to do it correctly on their own.  When the work of a contractor is what supremely decides an “owner’s” fate bad things sometime happen (https://www.crainsdetroit.com/article/20180318/news/655571/ford-investor-battle-over-wixom-site).  As important as this process is, the time is now to leverage technology at the landfill so that we can reduce lawsuits.

Liabilities

Even with the investment in environmental oversight, a large liability remains.  What happens when the truck leaves the site?  How do I know each truck made it to the landfill that day?  How am I keeping track of each load of material based on each area it was removed from.  With so much liability involved in this process, it is time that owner’s use technology to limit their liability.  It’s time for Livegistics.  The Livegistics LTS Manifest application is accessible at every Waste Management landfill in the United States.  For the owner that wants to avoid lawsuits and limit liabilities; send your C&D debris to a Waste Management Landfill via Livegistics.

How the LTS Manifest App works with Waste Management

We have created a guide that walks an owner through signing manifests digitally using LTS Manifest.


Livegistics Goes 100% Digital At Waste Management

Three years ago Livegistics set out on a mission to revolutionize the civil and demo industry by creating a cloud based construction operating system for the day to day logistics of the construction industry.  Two years ago we announced the release of our LTS Civil module specifically designed for self performing civil and demo contractors.  With customers like Blaze Contracting, Barton Malow Civil, Bridging North America and Gayanga Co. leading the charge, the industry is finding out that the time for improved technology in construction logistics is now.

TKMS using LTS Manifest

Earlier this year we released our LTS Trucking platform while at the same time introducing  TKMS as our flagship customer.  TKMS has come on board starting a revolution of 100% paperless heavy hauling trucking companies.  Now, we are excited to announce the introduction of our LTS Manifest application.  With the help and support of industry giant Waste Management we are excited to kick off the use of our paperless manifest pilot programs in both Michigan and Illinois.  At Waste Management’s Woodland Meadows Landfill in Wayne, Michigan in conjunction with TKMS; Livegistics will be launching a 100% paperless digital manifest process.  No longer will owners be required to sign manifests with a pen.  The days of trucks showing up with paper manifests at the scale are long gone.  Introducing a completely paperless process with real-time tracking through our cloud based registry.  This is where technology meets production and creates “industry changing” results.

M.T. Transit goes digital at Laraway Landfill

At the same time, Waste Management’s Laraway Landfill in Joliet, Illinois, will be kicking off a similar Pilot Program.  In conjunction with local heavy hauling trucking company M.T. Transit;  truckers will now enter into Laraway Landfill carrying no hard copy paperwork.  MT Transit, a subsidiary of Marina Cartage, Inc. is one of the largest heavy hauling companies in Illinois.  They specialize in waste transfer and construct site imports and exports.

With environmental requirements increasing and project schedules being compressed, streamlining the process of entering landfills is a must.  If you would like more information on how Livegistics can improve your efficiency while lowering your bottom line, please visit our website at www.livegsitics.com for more information.


The Return on Investment

Some of the first advantages you will see while using the Livegistics cloud based platform are how streamlined your everyday processes become. Many times in the past you would have carbon copies of tickets floating around in the most inauspicious locations.   Just like clockwork, some tickets would get lost, and so begins the nightmare of reconciling paper tickets with your vendors.  In some cases over a year’s time, you could lose tens of thousands of dollars just from lost tickets.

After polling customers that have been using our modules ,we have found an average  90% reduction in back office accounting/reconciliation time. Not only are we eliminating the chance of losing tickets, but our reconciliation screen has turned what used to a cumbersome process into a well oiled machine.  What some were spending days doing with multiple people involved at times , can now only take a couple hours to complete with very little error. This means that companies are now saving tremendous amounts of time and money dealing with the most important parts of their business.  The Livegistics System allows you to get rid of the bottlenecks in your business process. Let us know how we can help you streamline your day to day process by using Livegistics.


The New Normal

As companies slowly get back to work, we will be faced with a new challenge that we have never experienced before. The practice of social distancing is being used to curb the spread of the COVID-19 virus which has impacted the entire world in such a short time. How will this affect the civil contracting industries day to day interactions? What new solutions could we use to adapt to our new working environment? Enter Livegistics cloud based software. The use of our revolutionary civil operating system will not only allow truckers and contractors to accept, sign and verify digital tickets while practicing social distancing, but they will also help increase productivity and efficiency using live dashboards. This gives business owners the transparency they need to see valuable data metrics to run their company as lean as they need to while we all get our revenue streams back up and running full steam.

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new. ” -Socrates-