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About MPS Group

When it comes to managed professional services, there’s one company that puts the latest technologies, quality processes, and innovative management techniques to work for their clients – MPS Group. They offer clients a unique menu of complementary services, all created, coordinated and managed with their client’s needs in mind. By putting innovation to work, they provide clients with the freedom they need to focus on what they do best; growing their core business, while they support the efforts. Their mission is to build customer loyalty and maximize value by empowering the best and brightest people to deliver process excellence and drive sustainability. They have over 400 facilities managed in over 30 states in the U.S. plus Canada and Mexico. Some of the markets they serve include automotive manufacturing, railroad, steel & iron, pharmaceutical, hotels & entertainment, chemical manufacturing, construction, distribution, oil & gas, and more. Their vision is to be a company committed to the success of its employees and customers.

“One of my favorite features is the customer service chat feature. It is fantastic! I love that Livegistics’ customer service team is always available and are so able to quickly help with anything we need” – Wendy Smith, MPS Senior Project Manager in the Environmental Division 

The Solution

“Livegistics gets rid of the paperwork, reduces the manpower, and saves time spent on projects.” Says Wendy Smith, Senior Project Manager (Environmental Division) at MPS. Everything is stored digitally and saved as they go. It’s all at your fingertips. Once data is in there, it stays in there. Having the ability to access live data versus having to manually scan paperwork and attach documents – is a huge game changer. With a lot of MPS’ job sites being all over the country, it can be difficult when projects are using paperwork. With Livegistics being a completely paperless platform, they are able to do most of their operations over the phone with the click of a button. “I can see everything and stay on top of any issues, without physically having to be at the site.“

Feelings about Livegistics

“I was excited to use Livegistics from the start and I’m still excited whenever I use Livegistics. All of the projects we’ve used and are using Livegistics on have gone very smoothly. I am able to watch trucks cross the scale remotely. It’s nice being able to track who is doing what in real-time from anywhere. It’s very likely I will continue using Livegistics on any project that I can. One of my favorite features is the customer service chat feature. It is fantastic! I love that Livegistics’ customer service team is always available and are so able to quickly help with anything we need.” – Wendy Smith
MPS / Senior Project Manager in the Environmental Division

Challenges Solved:

• Overall Efficiency
• Keeping track of project
• Signing paper manifests in-person
• Managing multiple projects in different places

Benefits:

• Real-Time Data
• Ability to sign manifests 100%digitally/remotely
• Exceptional Customer Service
• Easy Implementation

About T.K.M.S.

T.K.M.S is one of the largest material hauling company’s in Michigan. They have been in business for over 35 years and have a trusted name and reputation. The T.K.M.S fleet consists of 77 aluminum gravel trains and a team of reputable brokers to serve any aggregate commodity needs. They are committed to great service along with safe and professional drivers and on-time deliveries with thanks to Livegistics’ LTS Trucking Software. T.K.M.S has their own 24 hour maintenance department so they can keep their fleet on the road and working for their customers at all times. The dirt delivery & aggregate hauling team serves Genesee, Lapeer, St. Clair, Livingston, Oakland, Macomb, Washtenaw, Wayne & Monroe Counties. They specialize in hauling limestone, crushed concrete, sand, pea stone, and other aggregate commodities. They are able to serve any hauling need, big or small. Make one call, T.K.M.S will haul.

“Change is difficult, especially in our industry. After having a room full of paperwork and thousands of tickets piled up on our desks. It was time to make a change and start using Livegistics. LTS Trucking is a GAME CHANGER for dispatchers” – Tony Allen, T.K.M.S. – President

Overview

“We use Livegistics for every single job and project. All of our trucking, dispatch, order taking, billing, everything is done using Livegistics.” Says Tony Allen, President of T.K.M.S & Lou’s. Allen discovered Livegistics when speaking with our CEO, Justin Turk, and Turk presented the idea of developing a completely digital construction operations software, now Livegistics. At first, Allen was hesitant of Livegistics. “Change is difficult; especially in our industry.” says Allen. After moving T.K.M.S to Detroit, Livegistics headquarters, and reflecting on the room full of paperwork and thousands of tickets piled up on their desk, they decided it was time to make the change. “We have to do something different,” says Allen. After contacting Turk, they started using Livegistics. “Once we got started using Livegistics, it was awesome. It is a game changer for dispatchers.”

The Solution

“We can do things digitally and on the fly now with Livegistics. Everything was done with paperwork before. All of the dispatches were done by hand and with very little computer work but now it’s all populated,” says Allen. Livegistics 100% digital trucking software allows T.K.M.S to have an automated dispatching service and more efficiency with tracking their trucks on mobile device and by web from anytime & anywhere. “It makes the interaction between the dispatcher and driver ten times easier. Dispatchers get truck information instantly and digitally instead of waiting for information to be relayed by paperwork and radio. Instead of trying to manage jobs and projects with one big piece of paper and trying to add everything up, Livegistics does it for us; without any paperwork. Every time a truck dumps material, enters in the tonnages, it’s all added together and inputed into the system instantly.”

Challenges Solved:

• No more piles of paperwork
• No more lost paperwork
• Streamlined billing process
• Communication between dispatch and drivers
• Easier to manage truck loads

Benefits:

• Exceptional Customer Service
• 100% Digital Automated SoftwareEasy Implementation
• Easy to use
• Easier communication

“I can pull up dispatch anywhere. By Phone, iPad, Laptop; all around. When a customer calls and asks how many loads they’ve done, I can tell them how many loads have been dropped, how many are loaded, and more without having to spend over 25 minutes asking each driver by radio.” Tony Allen T.K.M.S – President

About 21st Century

For over 20 years, Next Generation Services Group has been tirelessly committed to safety as “the most important aspect in our industry”. The NGSG team is always meeting to discuss their industry’s current safety news, looking forward and exploring new means and methods to provide the most safe and efficient project possible. They are always providing the most experienced level of workmanship the industry has to offer; which is the result of their veteran core group of field personnel and management positions alike. Every project they undertake, from personnel to equipment, they are entirely committed from start to finish. With their belief in long term client relationships, they are committed to being their customer’s solution on every project they undertake. Among demolition companies, 21st Century Salvage, Inc. stands out. Their team consists of experienced demolition specialists who are committed to safety, they have performed hundreds of jobs involving complete and partial structural demolition, selective interior demolition, industrial & commercial strip-outs, and historical renovation. Their clients come from a variety of industries including automotive, educational, healthcare, industrial, and commercial. 21st Century Salvage, Inc. is committed to meeting their clients schedule and budget, while delivering safe, quality work and excellent service. Their goal is to build a long-term relationship with their customers – in fact, 80% of their business represents repeat customers from client referrals.

“Instead of having to go from pen to paper to Excel spreadsheet, Livegistics allows you the freedom and flexibility to manage projects and focus on the job” – Kyle Martin, 21st Century Salvage / Project Manager

The Solution

With so many different types of materials coming in and leaving the job sites – from basic construction debris to hazardous debris like asbestos, there were a lot of materials to track. To have to track all of the materials by pen, paper, and Excel spreadsheets would be impossible to manage along with being time consuming. Livegistics software compartmentalizes and digitizes all of the paperwork that would be done in the office allowing key project stakeholders to stay in the field. With most of the features within the software being automated, users are able to manage and track projects without having to complete any paperwork.

At a glance

Challenges Solved:

• Tracking scrap
• Keeping track of projects
• Helps with organization
• No need to use Excel Spreadsheets and paper

Benefits:

• Streamlined Processes 
• 100% Digital
• Helping with sustainability
• Accessible from anywhere

“Anything that makes your job more streamlined, only makes you more professional, and more organized. When you’re more organized, then you can think clearly. When you think clearly, you can make the jobs more profitable and your margins will show that when the job ends” – Kyle Martin, 21st Century Salvage / Project Manager

About Renascent

Renascent means: “Rebirth” and “Rising to New Life.” Renascent , the company, specializes in the demolition and repurposing of old structures, and value creation for communities. With roots thirty years deep, Renascent has grown rapidly. We specialize in the renewal of campuses, hospitals, stadiums/arenas, convention centers, airports, and public works projects, repurposing urban and rural land and buildings, large and small . We offer the essential expertise and safety in structural demolition, selective demolition, abatement services and recycling, as well as consulting, planning, and budgeting support .

Overview

IU Health Excavation Project
The IU Health Project is massive and RENASCENT needed help tracking all of the truckloads. They knew handling paperwork for a project this substantial would be hectic. With LIVEGISTICS being a completely digital software, It made it easy for RENASCENT to track all of their loads, check tickets, log hours, confirm truck counts and make sure billing information is accurate.

“We create around 2,000 new manifests every other week. So we had so many loads between two and 300 loads a day going to the Danville landfill and if we were to use paper manifests on this job with all these loads going, it would be way too hectic. It would slow us down. Using LIVEGISTICS has made our job 50 times more efficient.” Joe Campbell RENASCENT – Project Scheduler

The Solution

LIVEGISTICS eliminated the hardships that come with handling paperwork for RENASCENT. The onboarding process was very quick and easy. “It was so simple. It took maybe two days to get up and running and feel completely comfortable,” says Campbell. “LIVEGISTICS is not like any other software. You have Customer support available at all times to answer any questions or solve any problems for us right there on the fly! LIVEGISTICS is keeping our project on schedule!”

At a Glance 

Challenges Solved:

• Overall Efficiency
• Keeping track of project
• Driver wait times
• Misplacing Paperwork

Benefits:

• Exceptional Customer Service
• 100% Digital Software
• Easy Implementation
• Easily access Historic Data

“LIVEGISTICS makes accessing data easy! It’s always there when you want to go back. You don’t have to worry about file cabinents full of paper or misplacing paperwork.” Joe Campbell RENASCENT – Project Scheduler

About HOMRICH

HOMRICH has completed thousands of projects and is recognized as an industry leader in demolition, remediation, and environmental contracting. HOMRICH is using LTS CIVIL. HOMRICH, based in Detroit since 1964, has grown to become a leader among demolition contractors and is recognized as one of the premier environmental and demolition contractors in the industry. They have built their excellent reputation on a solid track record of safe, high-quality services and professional, on-time results. They have the specialized equipment and personnel to handle any size project from start to finish. Their vast experience, capabilities, and resources, such as Livegistics, enable them to effectively deliver on their promise to provide their clients the quality and value that they deserve. The services they provide include Total Demolition, Selective Demolition, Environmental Remediation, Asbestos & Lead Abatement, Asset Recovery, and Recycling.

Objectives

HOMRICH has used Livegistics on most of their demolition projects in recent years. They began using Livegistics as a way to streamline the tracking process of all of their loads that were being hauled to and from sites. Tracking loads is typically done by paper and through radio communications but with Livegistics, it has made the process completely digital by web and mobile. HOMRICH endorses the versatility of Livegistics and that they are able to use it anywhere -from dumping sites, to recycling facilities, wherever they are, they are able to utilize Livegistics however they can.

Solutions

One of the solutions that Livegistics solved was how HOMRICH reports their data and finances. Without Livegistics, HOMRICH was generating all of their data through paperwork and emails which was very difficult and would often have delays. Now, using Livegistics, they are able to generate their reports daily and efficiently. This allows HOMRICH to make decisions a lot quicker and process a lot more data in real time. With Livegistics being completely digital they are using less paper and it automates their ticketing generation process.

Benefits

Real Time Reporting
With Livegistics, companies are able to report, view, and export data from anywhere and at anytime.

100% Digital Software
Livegistics is an 100% Digital Cloud-based software. Our software is built to keep our customer’s data secure and transparent. Project Dashboard LTS Civil has a project dashboard that allows project managers to set goals and keep track of their projects in real time and manage material movement.

Digital Ticket
Reconciliation Livegistics helps eliminate paperwork in the back office with LTS CIVIL’s ticket reconciliation feature. This helps companies make sure every ticket is accounted for.

“We’ve been using LESS PAPER and able to TRACK EVERYTHING through Livegistics” – Terry Potter, Homrich